Who we are - Tranquility Therapies is operated by Gill Farley. I am committed to protecting your personal data and handling it responsibly in accordance with UK GDPR and the Data Protection Act 2018. If you have any questions about this Privacy notice or how your data is handled then please contact me at info@tranquilitytherapies.co.uk.
What data we collect - When you use this website the following personal data may be collected:
- Name and email address when you submit an enquiry form
- Phone number if provided by you
Technical data such as IP address, browser type and pages visited - collected automatically via cookies.
How data is used - Data is used solely to respond to you enquiry, provide the service you have requested.
Data is not used for marketing purposes without your explicit consent and your data is not sold or shared with third parties for their own marketing purposes
Legal basis for processing - We process your personal data on the following legal basis under UK GDPR:
- Legitimate interest - responding to enquiries and providing our service
- Consent - where you have explicitly opted in, for example by subscribing to podcast updates or a mailing list
- Legal obligation - where we are required by law to retain or process information
Data retention - We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Enquiry form submissions are typically retained for 1 month or 14 days if you choose not to proceed with counselling.
Cookies -This website (via Design.com) uses cookies to enhance your browsing experience. Cookies are small text files placed on your device.
The following types of cookies are used:
Essential - necessary for the website to function correctly.
Analytics - help us understand how visitors interact with the site
Marketing/tracking - used to personalise advertisements
You can manage your cookie preference by using the cookie settings banner.
This Policy may be changed occasionally.